Official API setup
Connect your business with the official WhatsApp Business Platform and approved sending setup.
Why it matters: A proper official setup gives your messaging system a scalable foundation.
OFFICIAL MESSAGING & AUTOMATION
Turn WhatsApp Into a Business Growth Channel
Automate conversations, capture customer details, run official campaigns and move enquiries toward a clear next action — on the channel customers already use.
What the service should achieve
Move from manual WhatsApp replies to a structured, official communication system.
Use approved templates, automated journeys, forms and campaign insights while keeping customer communication organized and scalable.
Turn WhatsApp into a 24×7 customer engagement engine.
Core capabilities
What is included.
A practical breakdown of the service—from setup and execution to measurement, follow-up and the next customer action.
Template messaging
Create approved marketing, utility and authentication templates for outbound communication.
Why it matters: Templates let you start structured conversations even outside the open service window.
Bulk campaign messaging
Send planned campaigns to opted-in customer lists with delivery tracking.
Why it matters: Large-volume communication is useful only when it remains organized and measurable.
Chatbot & conversation automation
Automate FAQs, menus, qualification and routing before a human needs to step in.
Why it matters: Automation removes repetitive work and gives customers faster first responses.
WhatsApp Forms & Flow Builder
Capture structured data inside the WhatsApp journey through forms and guided flows.
Why it matters: Structured inputs reduce back-and-forth and make lead data immediately usable.
Commerce conversations
Share products, offers and guided choices inside the customer chat journey.
Why it matters: Fewer steps between interest and action can improve conversion.
Campaign & delivery insights
Track delivery, read status, responses and campaign activity from one system.
Why it matters: Visibility shows what is working instead of treating messaging like a black box.
AI agent integration ready
Connect an AI layer for trained answers, qualification and smart assistance where appropriate.
Why it matters: AI can extend support capacity while keeping repetitive conversations off the team.
Works across industries
Built to fit different business models.
The workflow changes by industry, but the core need stays similar: attract the right audience, communicate clearly, capture intent and make the next action easier.
Real Estate
Enquiries · site visits · follow-up
Education
Admissions · counselling · reminders
Retail & E-commerce
Offers · product discovery · support
Healthcare
Appointments · reminders · enquiries
Hospitality
Discovery · bookings · repeat engagement
Finance & Professional Services
Lead qualification · consultation · follow-up
Automotive
Enquiries · test drives · service reminders
Local & Service Businesses
Leads · bookings · customer communication
And more — SD Techo adapts the service to the way your business sells, communicates and operates.
Typical workflowsUSE CASE 01 USE CASE 02 USE CASE 03
A few practical examples.
Real Estate
Property enquiry → requirement capture → site-visit action
Education
Course enquiry → counselling details → admission follow-up
Retail / E-commerce
Offer → product choice → order or support journey
Next step
Turn WhatsApp into a 24×7 customer engagement engine.
Share how enquiries arrive today and where replies or follow-ups slow down.
Talk to SD Techo →